Shipping & Returns

At Curlfriend Collective, we want you to love your purchase. If for any reason you need to make a return, you have 30 days to do so for an exchange, refund, or gift card.

Exchanges: For eligible domestic orders, you can enjoy $4.99 exchanges without worrying about return shipping costs!

Refunds: Refunds are available for all eligible domestic orders. Please note, a $9.99 return fee will be deducted from your refund.

For more details, check out our Return Policy HERE.

FREE SHIPPING OVER $50

Inquire About Wholesale

Name

Business Name

EIN

Tell us about your business and what Curlfriend Collective Products you are interested in!

International Shipping

Made for Curls

Gift Idea

100% Mulberry Silk

help@curlfriendcollective.com

Become a VIC!

Gain early access to all of our launches and receive exclusive discounts!

All Curlfriend Collective packaging is Eco Alliance Certified.

We believe in minimal, compostable, and sustainable packaging.

Silk Care Instructions

When you feel your silk accessories needs a bath, hand wash them separately, in cold water, in a large bowl, and then hang or lay flat on a towel to dry. Ensure that you wash them individually for no longer than 30 minutes to prevent any staining and bleeding of colors especially the first time. A gentle detergent is highly recommended to prevent bleeding of the dyed silk; we do not recommend use of regular laundry detergents or soaps.

If you’d like a gentle, made for silk detergent, we recommend this silk wash here.

100% Happy Hair Guarantee

Hey, Curlfriend! Here's a quick and friendly guide on our Happy Hair Guarantee, return process, costs, and other important info. Our top priority is to make sure you're ALWAYS 100% thrilled with your purchase, because we love sharing the best products for your gorgeous curls, coils, and waves! If you're not totally in love with your order, don't worry – we've got you covered with a 14-day return/exchange policy to keep you smiling. 😊

Find out all details HERE.

Please email help@curlfriendcollective.com if you have any issues during the returns process.